Frequently Asked Questions
 
 
Submit an Idea
 
 
Track an Idea View an Idea
 
 
Vote on an Idea
 
 
Commenting on an Idea
 
 
Idea Status/Process
 
 
Technical
 

 

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How do I submit my idea?

Access the Innovate the Future site. Select a Targeted Idea Campaign and click the “Post idea” button to quickly access the Enter Idea form. You can also click on the title bar or image (photo) to access the homepage for a specific Targeted Idea Campaign. From this homepage, you can review previously posted ideas, see the key words associated with posted ideas, and post ideas of your own. Review previously posted ideas to find opportunities to collaborate and add your comments on ideas of interest to you.

 

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How and where can I add an attachment to an idea?

To add an attachment to an idea or comment, use the insert icon in the Enter Idea form or comment. Select the location of your file using the “browse” button and select the file from its location. Note the maximum file size is 7MB and only .jpg and .png files will display in the idea detail as a preview and hyperlink. All other attachments will display only as a hyperlink.

 

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What should I do if I have started entering in details about my idea but do not have time to post it immediately?

The Enter Idea form is very simple. Use a Note Pad or MSWord to capture your draft. You can edit your idea details there and then copy the content over to the Enter Idea form when ready.

 

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I have posted my idea but would like to make some changes -- can I do that?

Ideas that have been posted to the Innovate the Future system cannot be edited. Contact a member of the Innovation Team to discuss this issue. These team members have limited editing rights to the system and may be able to help under certain circumstances.

 

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How do I submit an idea that was created in collaboration with other team members?

Innovate the Future is set up to only receive ideas from individual persons or legal entities. 

 

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Can I submit multiple ideas under one submission?

For better efficiency and tracking, it is important to submit all ideas individually.

 

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Is it possible to submit anonymous ideas or comments?

No, all ideas and comments are identified by the user’s name. This is necessary so that reviewers can provide feedback or seek further input. As such, it is important that all teammates use good judgment when submitting ideas and making comments on the ideas of others.

 

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What happens after I submit an idea?

Please refer to the "About this Challenge page" in the navigation.




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What is the meaning/implication of “Subscribe to this idea” or “Subscribe to this idea category”?

When you “subscribe” to an idea that was submitted by another user, or subscribe to an idea category, you are asking Innovate the Future to notify you when comments are made by another user or when the status of this idea changes. All notifications are made via email. Users are subscribed to their own ideas by default, and to ideas they have posted comments to unless they change these settings in the My Profile page.

 

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How do I subscribe to an idea or idea category?

You can subscribe to an idea or idea category from the “View Ideas” page or click on an individual idea and subscribe from there. Click the gray envelope to the right of the idea title. A pop up box will appear, allowing you to choose to subscribe to the specific idea or to the category the idea is tied to, or to both. Once the box shows a green check, click anywhere outside the pop-up box and the box will close.

 

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How do I unsubscribe to an idea or idea category?

If you have subscribed to an idea or category and no longer want to receive updates (comments, status changes, voting, etc), find the idea by searching in the “View Ideas” page or typing key words into the search box on the top right corner of the “View Ideas” page. Once you have located the idea, click the gray envelope to the right of the idea title. A pop up box will appear; click the box(s) with the green check to unsubscribe to the idea or idea category. Once the green check is gone, click anywhere outside the pop-up box and the box will close.

 

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Can I respond back via email to the email notifications I receive when comments or changes have been made to an idea I have submitted or have subscribed to?

No. These emails are auto-generated by Innovate the Future to inform you of changes and or updates. If you are interested in responding to the comments within the email, click the link to the idea within the auto-generated email and place your response/comment in the comment section of the idea. This will ensure that all collaboration is tracked and archived within Innovate the Future. This centralization of collaboration is key as these comments may assist the business owner or key stakeholder as they determine the next steps of the idea.

 

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What does it mean to “Favorite” an idea?

“Favorite” is a way for you select ideas of particular interest and easily locate them whenever you want to view them. You can designate an idea as a “Favorite” (or take this designation away) by clicking the star icon located to the right of the idea title. To access your Favorites list, go to the “View Ideas” page and click on the “My Favorite” tab. Note: Designating ideas as a Favorite does not automatically mean you are “subscribed” to them. See FAQ entry

 

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How can I increase the visibility of my idea and invite other team members to collaborate on it?

Find your idea by entering key words into the “Search Box” located in the upper right corner of the challenge. Click on the idea to open your single idea. You can copy the URL and email it to a friend, use social media, etc. to promote your idea. 

 

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When reviewing someone else’s new idea, where do I enter my comments?

On the “View Idea” page is a box at the very bottom where you can post your comment on a particular idea. Your comment can also be directed toward a previously posted comment, as well as an original idea. If you click "Reply", to a comment that has been previously posted, you can respond directly to the commenter.

 

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Can I search for my ideas?

Within "My Profile" you will see your 20 most recently posted ideas. If you know the unique numeric identifier of an idea you have posted, you can enter it into the Search box in the top navigation area and this idea will be brought into view.

 

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How can I view only the ideas that I have not looked at yet?

In the View Ideas section of the Targeted Idea Campaign home page, you have a tab, called New to me. Choose this tab to look the ideas that you have not reviewed.

 

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Can I sort the list of ideas by some attributes to focus my list?

Once you have selected “View Ideas”, you can sort the idea by clicking on various attributes of the idea, such as "category" and "status". For example, you can select a category from the "category" widget on the right side and it will filter the list for all ideas for the category selected. Use the "clear" at the top of the list to reset your filter settings.

 

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How do I vote for an idea?

From the Innovate the Future home page, select the Targeted Idea Campaign you are interested in. Use the “View Ideas” action to search for ideas you wish to vote on. Using the Newest Idea button will bring those posted most recently into view or you can use the Search functionality if you know the key words of the idea of interest. Once you have found the idea you are looking for, click on the Idea Title. 

 

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Can other users see whether I have supported or challenged their idea?

Yes, all actions within Innovate the Future are linked to a specific user. It is important that all teammates use good judgment when submitting ideas and making comments on the ideas of others. 

 

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How do I remove my vote from a particular idea?

If you have voted on an idea and wish to retract your vote, find the idea, click on the title, then in the detail page, locate the "Clear Opinion" button located below the description. This will bring your vote back to a neutral vote.

 

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When should I make a comment on an idea?

If you have additional information that would help in the evaluation of an idea, then you should put that information into a comment linked to the idea. Information that challenges the impact that an idea could have is also relevant. Note: Once you make a comment to an idea, Innovate the Future will send you an email update any time another comment to this idea is posted to the system, regardless of whether you have subscribed to the idea or not.

 

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If I want to promote an idea, should I put in a comment saying I like it, or is there some other way to show my opinion?

If you want to support or challenge an idea and have no other information that would help with the evaluation of the idea posted, you can simply “Promote” the idea by clicking on the Promote button that appears to the left of the idea information. Promoting an idea will not automatically subscribe you to the idea. However, if you make a Comment, you will automatically receive email updates about the idea you have commented on, regardless of whether you have actively subscribed to the idea or not.

 

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Can other team members see that I have commented on an idea or promoted/challenged it?

Yes, your comments and your action to promote or challenge an idea are visible to all participants to the challenge. You can see comments on the idea detail page and a listing of team members that have promoted or challenged an idea is at the very bottom of the idea detail page. There are no anonymous actions that can be made in the Innovate the Future.

 

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How do I provide comments on an existing idea?

To make a comment on an idea already posted to the Innovate the Future, click on the “Comments” link under the idea on the “View Ideas” page. This will take you to the idea detail page where the comments text box is at the very bottom (scroll down if there are many comments already posted). If you are already on the idea detail page, scroll to the bottom of the page to find the text box marked “Add Comment” and then type in the text box. Make sure you hit the “Post Comment” button before you exit this screen.

 

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What happens if I make a comment on an idea?

Comments help with the evaluation of an idea and thus, if you have additional information that might help with understanding the value of an idea, you should make a comment.

Important Note:Once you comment, you will receive updates via email from Innovate the Future when any other comments are made on this same idea. This happens even if you have not “subscribed” to the idea. Thus, if your comment is only intended to indicate whether you support or challenge an idea, please consider using the “Promote” button instead, as use of these will not automatically push updates to you in email.

 

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Can I comment on ideas that have moved to a status beyond Pending?

The Innovate the Future system is designed to allow for comments to be made on any idea that is posted. However, comments made on ideas that have moved from Pending to another status may not be reviewed by campaign sponsors or evaluators.

 

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How long are ideas retained?

All ideas are retained indefinitely within the Innovate the Future database. If you are not able to find an idea previously submitted, contact a member of the Innovation Team.

 

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What is the "My Profile" icon or tab?

On the My Profile page, you can also view your most recent ideas and comments (up to 20) posted in Innovate the Future. You may enhance the basic features of your profile by clicking on Edit Your Profile. By default, you will be notified via email of any comments or status changes made to your own ideas. On this edit page you can select the frequency of these email updates (immediately, daily, weekly) or you can remove the default feature and turn off all emails from Innovate the Future. Also, you may personalize your profile by adding in a picture. 

 

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What browsers are supported?

All standard internet browsers are all supported in Innovate the Future. 

 

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I'm using Internet Explorer and cannot see the entire window, what is wrong and how can I see the full text?

Sometimes, users may copy/paste information from the internet or other programs and this may cause an undesired masking in the display. If you have a scroll bar withinthe window, use this to shift the view and see the sides. If you do not have scroll bars, locate the text or an entry box and move your mouse to cause the window to reposition.

 

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Do I need to change my email settings to receive notifications from the system?

The mail server should allow you to get emails from the Innovate the Future system directly to your mail exchange. However, it is recommended that you verify your junk email or filtered inbox in case one has been incorrectly filtered out. If you find a message that has been filtered into your Junk Folder, right click on the email and follow these steps: Click on Junk Email and select Add Sender to Safe Senders List.

 

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Why didn’t I see the Terms and Conditions?

You will not see the Terms and Conditions for two reasons:
1. You have read through and accepted them in the past (you have logged in at least once in the new environment).
2. You have the Pop-Up Blocker enabled in your browser. Please note, following login, a small bar may appear at the top of your browser asking if you would like to enable Pop-Up Blocking just for this session or always for this site. Please choose the setting to always allow pop-ups for this site as there are other pages within Innovate the Future that will require pop-ups.

 

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